1. Who we are
Western Supply (ABN 26 638 806 750) is a procurement company based in Melbourne, Victoria, Australia. We source kitchens, joinery and fit-out for builders and developers. Our website is westernsupply.com.au.
For any privacy-related questions, contact us at hello@westernsupply.com.au or on 0420 876 306.
2. What information we collect
We collect personal information only when you voluntarily provide it through our contact and enquiry form. This may include:
- Your name and company name
- Your email address and phone number
- Project details you describe in your enquiry
- Floor plans or drawings you upload (optional)
- Project type, unit count, build stage and budget range you select in the form
We do not collect information through cookies, analytics platforms, or tracking pixels at this time. We do not use session recording, heatmapping, or behavioural tracking tools.
3. How we use your information
Information you submit through our enquiry form is used solely to:
- Respond to your project enquiry
- Prepare a design layout and itemised quote for your project
- Communicate with you about your enquiry or project
We do not use your information for marketing purposes unless you specifically request ongoing communication from us. We do not add you to mailing lists without your consent.
4. How we store and protect your information
Enquiry submissions are received through Netlify Forms and stored in Netlify's infrastructure, which is based in the United States. Netlify's privacy practices are available at netlify.com/privacy. We also receive submissions by email and store project-related correspondence in standard business email systems.
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Access to project enquiry data is limited to the person managing your enquiry.
5. Sharing your information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your floor plans and project drawings are not shared with any manufacturing partner until you have explicitly approved a production order. At that point, only the portions of your documentation directly relevant to manufacture are shared with the relevant factory.
We may share information where required by law or legal process.
6. Your rights
Under Australian privacy law, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to any legal obligations we may have to retain it
To exercise any of these rights, contact us at hello@westernsupply.com.au.
7. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any update constitutes acceptance of the revised policy.
8. Contact
Western Supply
Melbourne, Victoria, Australia
ABN 26 638 806 750
hello@westernsupply.com.au
0420 876 306